BEFORE POLICIES

 

Before we get into our policies,

Please note that you're not simply purchasing a product from us,

You're receiving a unique limited-edition luxury piece.

So please keep this in mind when making your decision.

 

RETURN & EXCHANGE

 

Returns:

Returns are available within 3 days of receiving your order, provided the item is in its original condition.

Return fees are covered by the customer.

For return requests,

You can reach us via Email at altoegteam@gmail.com,

Instagram DMs, or WhatsApp at +201204309153.

 

Exchanges:

At this time, Alto does not offer exchanges.